Privacy Policy

Privacy Policy

Last Updated: August 2025

This Privacy Policy (“Policy”) describes how PRDLT LLC, a limited liability company incorporated in the United States with registered address at 1007 North Orange Street, 4th Floor, Wilmington, DE, 19801, USA (“Company”, “we”, “us” or “our”), trading under the brand name PerfectNanny’s, collects, uses, discloses, and protects your personal data when you use our websites: www.nanny-london.uk, www.nanny-lisbon.pt, www.nanny-dubai.ae

(collectively, the “Websites”), or when you otherwise interact with our nanny and domestic staff introduction services (“Services”).

By using our Websites or Services, you agree to this Policy. If you do not agree, please do not use the Websites or Services.

1. Information We Collect
We may collect the following categories of information:
1.1 Information you provide directly

Name, address, email, phone number;
CV/resume, employment history, qualifications, references;
Details regarding family structure, household needs, children’s ages (Clients);
Identity documents, right-to-work information, work permits (Candidates);
Payment and invoicing details (Clients);
Communication records with us.

1.2 Sensitive data (processed only where lawful)

Background checks, including criminal record disclosures (where permitted by law);
Health information if relevant to a placement and provided with consent.

1.3 Information collected automatically

IP address, browser type, operating system, language, device identifiers;
Log and usage data (pages visited, forms submitted, time spent);
Cookies and similar technologies (see Section 9).

1.4 Information from third parties

References and employment verification;
Background check providers;
Public databases and professional networking platforms.

2. Legal Bases for Processing
We process personal data under the following legal bases:

Contract performance: where processing is necessary to provide our Services or take steps at your request prior to entering into a contract.
Legal obligations: to comply with applicable laws (employment, immigration, tax, data protection).
Legitimate interests: to ensure effective candidate introductions, fraud prevention, safeguarding, and business operations.
Consent: where required for specific processing (e.g. marketing communications, certain sensitive data, background checks).

Applicable laws include the EU GDPR, UK GDPR / Data Protection Act 2018, and the UAE Federal Decree-Law No. 45 of 2021 on Personal Data Protection (PDPL).

3. How We Use Your Information
We may use your data for the following purposes:

To operate and improve our Websites and Services;
To process candidate applications and client requests;
To perform identity, reference, and background checks where lawful;
To facilitate introductions between Clients and Candidates;
To manage accounts, billing, and payments;
To send administrative updates, contractual information, and service notifications;
To communicate marketing information where you have given consent;
To comply with legal obligations and resolve disputes;
To protect the safety of children and households in the course of our Services.

4. Sharing of Data
We may share personal data with:

Clients (for Candidate profiles and applications);
Candidates (for Client job descriptions and offers);
Third-party service providers, such as hosting, IT, CRM, payment processors, background check providers, and communication tools;
Advisors (legal, compliance, accounting);
Authorities where required by law or to protect our rights;
Successors in case of merger, acquisition, or corporate restructuring.

We do not sell personal data to third parties.

5. International Data Transfers
As we operate in the UK, EU, and UAE, your data may be transferred and processed across jurisdictions.

For transfers from the EU/EEA and UK, we implement safeguards such as Standard Contractual Clauses (SCCs), the UK International Data Transfer Addendum, or other legally valid mechanisms.
For transfers to the UAE, we ensure compliance with the PDPL and adequate protections.
By using our Services, you acknowledge such transfers may occur.

6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes for which it was collected or to meet legal, accounting, or regulatory requirements.
Typical retention periods:

Candidate and Client profiles: up to 36 months after last activity, unless otherwise required by law;
Contracts, invoices, and accounting data: retained for statutory periods (e.g. 6–10 years, depending on jurisdiction);
Backup archives: securely isolated until deletion cycles.

7. Your Rights
Depending on your location, you may have the following rights:

Access: request a copy of your personal data;
Rectification: request correction of inaccurate data;
Erasure: request deletion of data (subject to legal exceptions);
Restriction: request limited processing;
Portability: receive your data in a machine-readable format;
Objection: object to processing based on legitimate interests or marketing;
Consent withdrawal: withdraw consent at any time (does not affect prior lawful processing).

How to exercise: contact us at [see Section 12]. We will respond within legal deadlines (usually 30 days under GDPR).
If you are located in:

EU/EEA: you can complain to your local Data Protection Authority;
UK: you can complain to the Information Commissioner’s Office (ICO);
UAE: you can complain to the UAE Data Office.

8. Children’s Data
Our Services are intended for adults. We do not knowingly collect data from individuals under 18, except where provided by a parent or guardian as necessary to identify childcare needs (e.g. children’s ages for matching purposes).
If we learn that we have collected data directly from minors without proper authorization, we will delete it promptly.

9. Cookies and Tracking Technologies
We use cookies and similar tools to:

Operate the Websites and ensure security;
Measure performance and analytics;
Remember user preferences;
Provide relevant content and marketing (with consent where required).

You can control cookies via browser settings or cookie banners provided on the Websites. Disabling certain cookies may affect website functionality.

10. Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction, including encryption in transit, access controls, and monitoring.
No system is completely secure, and we cannot guarantee absolute security of your information.

11. Updates to this Policy
We may update this Policy from time to time. Updates will be posted on our Websites with a new “Last Updated” date. In case of material changes, we may provide additional notice (e.g. by email).

12. Contact Us
If you have questions or wish to exercise your rights, please contact us at:
PRDLT LLC
Trading as PerfectNanny’s
1007 North Orange Street, 4th Floor
Wilmington, DE, 19801, USA
Email: perfectnanny.team@gmail.com